Your data

Delete your account

Last updated 1 October 2026

Delete your Okanora account from Settings — it's immediate and can't be undone. No access to the app? Email us and we'll delete it for you. Your checklists, settings, savings goals, notifications and sessions are removed right away; a couple of narrow records are kept in de-identified form.

Delete your account from the app

1
Open Okanora and sign in.
2
Go to Settings.
3
Scroll to the bottom of the page and tap Delete account.
4
Confirm by tapping Delete my account in the dialog that appears. Your account is deleted immediately — there's no waiting period, and it can't be undone.

No access to the app? Delete by email

If you can't open the app, email us at contact.okanora.app@gmail.com from the email address linked to your Okanora account, with the subject line "Delete my account". To verify it's really you, please send this request from the same email address your account uses, or your Google account if you signed in with Google — we may ask a follow-up question before processing the request if we can't confirm this. We'll delete your account and data within 30 days of verifying your request.

Ask us to delete it

Email us from the address you use to sign in to Okanora, with the subject Delete my account. We may ask a follow-up question to confirm it's you, then we'll delete your account and data within 30 days of verifying your request.

contact.okanora.app@gmail.comOpen email app

What gets deleted

Data	Deleted?
Your account (email, name, Google ID)	Yes, immediately
Checklists and monthly checklist items (bills, amounts, due dates)	Yes, immediately
Checklist activity history (checked/unchecked/edited actions)	Yes, immediately
Savings goals	Yes, immediately
Custom categories you created	Yes, immediately
Notifications	Yes, immediately
Push notification tokens	Yes, immediately
Login sessions (all devices)	Yes, immediately
One-time login codes tied to your account	Yes, immediately
WhatsApp message logs and AI parsing history (once that feature is live)	Yes, immediately

What's kept, and why

Proof that you agreed to our policies — we keep a record that consent was given and when, but we remove the parts that identify you (your account ID, IP address, and browser/device details are cleared). This protects us both if there's ever a dispute about consent.
An anonymized internal log of a few account actions (like your account being created or deleted) — this log never stores your actual account ID, only a one-way scrambled version of it that can't be traced back to you. We keep this for internal recordkeeping.
Backups and server logs — like most apps, Okanora's database is backed up, and our servers keep operational logs for a period of time. Deleting your account removes your data from the live database immediately, but it may continue to exist in backups or logs for a limited time afterward, until those are naturally cycled out. We don't use backups or logs to restore a deleted account.

Deleting only part of your data

Okanora doesn't currently have separate buttons for deleting just one checklist, just your expense history, or just your WhatsApp link — but you can achieve the same result manually:

Delete a checklist — remove it directly from the checklist screen; this removes that checklist and its items without affecting your account or other checklists.
Clear expense history — edit or remove individual checklist items the same way.
Disconnect WhatsApp logging (once that feature is live) — turn it off in Settings; your account and other data stay intact.

If you'd rather we delete something specific on your behalf, email us at contact.okanora.app@gmail.com and we'll help.

Guest accounts

If you've been using Okanora without signing in (Guest mode), your data is tied to a temporary account on your device. Uninstalling the app, or clearing the app's storage, removes your local access to that guest account; we don't have a separate way to identify or delete a specific guest account by request, since it isn't linked to an email or Google sign-in. If you'd like your guest data permanently removed from our servers, open the app while your guest data is still active and use the in-app deletion steps above.

Logging out of other devices

To sign out of Okanora on devices other than the one you're using, go to Settings > Security > Manage sessions, and revoke the sessions you no longer want signed in. This doesn't delete your account or data — it only signs out those devices.

Contact

Questions about account deletion? Email us at contact.okanora.app@gmail.com.